My expertise lies in navigating the intricate intersections of complex systems, human behavior, and empathy.
With over 12 years of experience in the design industry, I’m currently leading design at Honor, where we’re helping reshape the experience of caring for our elders. My most recent efforts include spearheading a radical shift in our care delivery business model transitioning from a human to system-led with an end goal of driving efficiency & consistency across operations — ultimately unblocking our ability to deliver specialized high-touch experiences for mom & dad.
Leading design strategy initiatives, I integrate service and system design to empower teams in driving direct, scalable solutions that address both business-critical metrics and real user pain points.
You can find my work and experience lingering on ole' internet at sites such as Dribbble and LinkedIn. When I'm not designing I'm more than likely hanging out with my two kiddos, back country camping and dreaming of living off grid.
Send me a message or browse my experience below👇
CV
Experience
Principal product designer
Drive design strategy across initiatives by aligning user needs with business objectives and breaking them down into manageable tasks. Foster cross-organizational alignment by facilitating discussions among product, design, data and operational leadership. Mentor designers through collaborative efforts, overseeing design quality, and nurturing their growth. Advocate for the diverse needs of our users throughout Honor’s complex product ecosystem by effectively communicating design concepts and decisions to leadership, stakeholders, and internal teams. Maintain ongoing iteration and improvement of design based on user feedback and evolving business requirements.
Lead product designer
Worked alongside a small team of designers, engineers and product owners to re-envision Epocrates - the #1 medical reference app. Efforts included — leading extensive ethnographic research of our core user base, user testing core workflow changes, and visually redesigning a 20-year-old beloved mobile application.
Senior mobile experience designer
Designed new features and improvements for HomeAway’s guest experience on both their iOS and Android platforms.Worked alongside the design systems team to define native mobile patterns that enhanced usability, accessibility, and brand awareness.
Product designer
Lead product design and branding efforts in the infancy stages of a growing startup. Worked alongside a small agile engineering team to launch and iterate their desktop and mobile consumer app in addition to their marketing website.
Education
UWM — Milwaukee, 2011